The purpose of this Online Privacy Statement
is to inform you about the types of information we gather online about
you when you visit Mrxsolutions.com ("our WebSite"), how we
may use that information, whether we disclose it to anyone, and the
choices you have regarding our use of, and your ability to correct,
that information.
The privacy seal currently
applies to our North American WebSite.
This Online Privacy Statement may change from
time to time, so please check back periodically. This Statement will
explain the following regarding the treatment of data collected on our
WebSite:
WebSites covered by this Statement
What information we collect
Why we collect your information
How we use your information
Sharing your information
Your choices
Use of cookies on this WebSite
Protecting your information
Links to other Web WebSites
Children's privacy
Changes to this statement
Contact us
1. WebSites Covered By This Statement
This Online Privacy Statement covers the collection
and use of data on the Mrxsolutions.com WebSites in Canada. Please
note that this Statement does not apply to any of the WebSites directed
at non-Canadian residents.
2. What Information We Collect
The information we collect on our WebSite generally
falls into the following two categories: Personally Identifiable Information
and Non-Personally Identifiable Information.
Personally Identifiable Information: This refers
to information that lets us know the specifics of who you are. The Personally
Identifiable Information we collect when you use our Web WebSite may
include your name, mailing address, phone number, e-mail address, employer,
shipping address, ID numbers, login names, passwords, public postings
and job title. We request Personally Identifiable Information when you
order a product or service, participate in certain promotional activities,
fill out surveys, and correspond with us. We also collect Personally
Identifiable Information when you ask that we send products or information
directly to other people; in these cases, we will collect the information
you submit about the recipient. It will be clear when you are on a part
of our WebSite that requires personal information, because we will ask
you for it and you will have a choice about how we use that information.
Non-Personally Identifiable Information: This
refers to information that does not by itself identify a specific individual.
The non-personally identifiable data we collect when you visit our WebSite
may include the Uniform Resource Locator ("URL")(1) of the
Web WebSite that you came from before visiting our Web WebSite, which
pages you visit on our WebSite, which URL you next go to, which browser
you used to come to our WebSite, your Internet Protocol ("IP")(2)
address, and any search terms entered on our WebSite This Statement
also contains more information about how we use cookies and other technology
to collect this data.
We do not connect the Personally Identifiable
Information and Non-Personally Identifiable Information we collect on
our WebSite.
3. Why We Collect Your Information
Our primary goals in collecting information are
to provide customers with superior service and to provide all visitors
a smooth, efficient, and personalized experience while using our WebSite.
For example, if you purchase products or request information on our
WebSite, we use your Personally Identifiable Information to fill your order
or provide the requested information. We use Non-Personally Identifiable
Information on an aggregated basis to analyze customer behavior to help
us understand how visitors use our WebSite and to measure interest in the
various pages. We use this information to improve the content of our
WebSite, to make our WebSite easier to use, and to customize our advertising.
4. How We Use Your Information
We gather and use information in a number of
ways, including the following:
Surfing: We collect certain Non-Personally Identifiable
Information when you visit our WebSite or click on banner ads for MRX
solutions and services. We collect this information to help run our
WebSite more efficiently, to gather broad demographic information, to
monitor the level of activity on our WebSite, and to evaluate the effectiveness
of our advertising.
Ordering: We collect Personally Identifiable
Information when you purchase products and services. We collect this
information to deliver your order, to obtain payment, and to communicate
with you about the status of your order.
Product registration: We collect Personally Identifiable
Information when you register your MRX products online. We keep this
information for reference if you later request customer service and
we use the information to personalize that service.
Technical support: We may collect certain information
when you request technical support for your MRX products. This information
is necessary to identify your systems, understand the configuration
of the products, diagnose your questions, and provide solutions.
Online surveys and polling: We collect Personally
Identifiable Information from customers who volunteer to complete surveys
or participate in polls. We use this information to improve our products
and services.
Promotional activities: We collect Personally
Identifiable Information from you when you enter a promotional program
or activity. We use this information to administer the program or activity,
to send you promotional e-mails, notify winners, and make the winners'
list publicly available pursuant to certain provincial and territorial
laws.
Newsletters and promotional e-mails: We collect
Personally Identifiable Information when you ask to receive newsletters,
promotional e-mails, and other information. We use this information
to provide you the information you request.
Contact information: If you contact us, we may
keep a record of your correspondence or comments, including Personally
Identifiable Information, in a file specific to you. We use this information
to help us provide better service in the event you contact us again.
5. Sharing Your Information
We do not sell, trade, or rent to others the
Personally Identifiable Information we collect online. Unless we have
your permission, we will share the Personally Identifiable Information
you provide online only with other MRX entities and/or businesses that
provide services to MRX Solutions and only for the purposes described
above. Where MRX engages third parties to perform services on our behalf,
we will require them to observe the intent of this Online Privacy Statement.
On some pages we offer you the opportunity to
receive information from companies with products or services that may
be of interest to you. If you choose to receive such information, MRX
may assist these companies in their marketing activities by forwarding
their messages to you, but we will not provide these companies with
any of your Personally Identifiable Information.
From time to time, we may be required to provide
Personally Identifiable Information in response to a court order, subpoena,
or government investigation. We also reserve the right to report to
law enforcement agencies any activities that we in good faith believe
to be unlawful. We may release certain Personally Identifiable Information
when we believe that such release is reasonably necessary to enforce
or apply our Terms and Conditions or to protect the rights, property,
and safety of others and ourselves.
MRX or its related entities could merge with
or be acquired by another business entity or their respective assets
could be acquired. Should such a combination or acquisition occur, you
should expect that MRX would share some or all of your Personally Identifiable
Information to continue serving you and other users of our WebSite.
6. Your Choices
MRX Solutions will
not use or share the Personally Identifiable Information collected on
our WebSite in ways unrelated to the purpose for which you provided
the information, including those described above, without providing
you a choice whether to permit any such unrelated uses. At the time
you provide your information, we will offer you a choice as to whether
you want to receive further communications about special offers, product
information or other marketing messages. If you choose not to receive
these communications, we will not use the information you provide for
this purpose.
7. Use of Cookies On This WebSite
A "cookie" is a small data file transferred
by a Web WebSite to your computer's hard drive. We send cookies when you
surf our WebSite, make purchases, respond to online surveys or polls, or
request information. Accepting the cookies used on our WebSite does not
give us access to your Personally Identifiable Information, but we can
use the cookies to identify your computer. The aggregate information
collected permits us to analyze traffic patterns on our WebSite. This can
enable us over time to provide you with a better experience on our WebSite
by improving the content and making it easier to use. For example, cookies
can keep track of what you have selected to purchase as you continue
to shop and allow you to enter your password only once on pages where
a logon is required.
Most browsers automatically accept cookies, but
you can usually refuse cookies, or selectively accept certain cookies,
by adjusting the preferences in your browser. If you turn off cookies,
though, there may be some features of our WebSite that will not be available
to you and some Web pages may not display properly. You can find information
on popular browsers and how you can adjust them to control cookies at
the following Web WebSites:
Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm
Netscape Navigator: http://www.netscape.com/legal_notices/cookies.html.
8. Protecting Your Information
MRX Solutions acknowledges your trust and is
committed to protecting the information you provide us. To prevent unauthorized
access, maintain accuracy, and ensure proper use of information, we
have employed physical, electronic, and managerial processes to safeguard
and secure the information we collect online. When you make a purchase
from our WebSite, we use Secure Sockets Layer ("SSL") encryption
technology to safeguard your credit card and other sensitive information
while it is being sent to us. The SSL encryption is designed to make
the information unreadable by anyone but us. This security measure is
working when you see either the symbol of an unbroken key or closed
lock (depending on your browser) on the bottom of your browser window.
If you would prefer to order by phone, call us at 1-604-876-0687.
9. Links To Other Web WebSites
Parts of our WebSite contain links to third-party
Web WebSites for your convenience and information. If you use these
links, you will leave the MRX Solutions.ca Web WebSite. When you access
a non-MRX Solutions.com Web WebSite, even one that may contain the MRX
Solutions logo, please understand that we do not control the content
and are not responsible for the privacy practices of that WebSite. We
suggest that you carefully review the privacy policies of each WebSite
you visit. This Online Privacy Statement does not cover the information
practices of those Web WebSites linked to our WebSite. These other WebSites
may send their own cookies to users, collect data, or solicit personal
information.
10. Children's Privacy
MRX Solutions believes that protecting children's privacy
online is extremely important, and we encourage parents and guardians
to take an active role in their children's use of the Internet and to
spend time online with their children.
In areas of our WebSite which may be of particular
interest to children, we will use our best efforts not to collect personal
information from those identifying themselves as age 17 or under. Children
may ask their parents to submit a request for information on their behalf.
In the event that we develop areas of our WebSite specifically directed
at children, we will implement a special children's privacy statement
that complies with all relevant legislation.
11. Changes To This Statement
If there are changes or additions to the terms
of this Online Privacy Statement, we will post those changes here so
that you will always know what information we collect online, how we
use it, and what choices you have. Please be sure to check this page
before proceeding to use our WebSite. Regardless of any changes we make
to our Online Privacy Statement, we will always use your Personally
Identifiable Information in accordance with the version of the Statement
in place at the time you provided your information, unless you give
your express consent for us to do otherwise.
12. Contact Us
If you have any questions or concerns about MRX
Solutions's use of your information or about this Online Privacy Statement,
please send an e-mail to:
webcomments@mrxsolutions.com
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Notes:
A URL is the global address of documents and
other resources on the World Wide Web. For example, http://www.mrxsolutions.com
is the URL for the MRX Solutions home page.
An IP address is an identifier for a computer or device on a Transmission
Control Protocol/Internet Protocol ("TCP/IP") network, such
as the World Wide Web. Networks use the TCP/IP protocol to route information
based on the IP address of the destination. In other words, an IP address
is a number that is automatically assigned to your computer whenever
you are surfing the Web, allowing Web servers to locate and identify
your computer. Computers require IP addresses in order for users to
communicate on the Internet, browse and shop.
